Privacy Policy

1. Introduction

Nigeria Student Ambassador ("we", "our", or "us") operates the website at nigeriastudentambassador.com and the Nigeria Student Ambassador mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name and email address when you subscribe to our newsletter or register as a diasporian.
• Notification Preferences: Your preferences for receiving journey updates and live stream alerts.
• Payment Information: When you make a donation, payment details are processed securely by Stripe or PayPal. We do not store your card details.
• Usage Data: Information about how you access and use the Service, including device type, browser type, pages visited, and time spent.

3. How We Use Your Information

We use the information we collect to:

• Send you journey updates, live stream alerts, and community news you have subscribed to
• Process donations and send donation confirmations
• Improve and personalise your experience on the Service
• Respond to your enquiries and support requests
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating the Service, including Stripe (payment processing), email service providers (notification delivery), and hosting providers. These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfil the purposes outlined in this policy. Subscriber data is retained until you unsubscribe. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to unsubscribe from communications at any time

To exercise any of these rights, please contact us at the address below.

7. Cookies

Our Service may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove that information.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: